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Service Team Manager

SOUTH

This role will provide the successful candidate with the opportunity to coach and motivate a team of around 20 field based white goods Service Engineers. Our Service Engineers enjoy the flexibility of working from home while organising their spare part stock and workload to ensure the efficient repair of Hoover Candy products in our customer's home.

Our product range includes: washing machines, tumble dryers, dishwashers, refrigeration products and vacuum cleaners. We are looking for an experienced people Manager with a positive and flexible attitude who has the skills and experience to lead and motivate a team of Service Engineers generating high levels of performance.

An understanding of field based management, delivering key performance targets, including delivery of business priorities and operating standards and how they impact on performance will be essential.

We are particularly interested in hearing from candidates from within the white or brown goods industry.

In addition to a basic salary of circa £30k depending on experience, bonus linked to individual and Company performance, you will also be entitled to a package including 25 days annual holiday, Company Car, phone and laptop.

If you feel that you have the energy, enthusiasm and determination to succeed in this is role then please send a full CV and covering letter to:

Hoover Candy, Matthew Given, Director, Human Resources - Operations, Breightmet Industrial Estate, Bury Road, Bolton, Lancs, BL2 6PU or alternatively e-mail matthew.given@hoovercandy.com

 

Key Accont Manager - SDA

SOUTHERN LOCATION

The Hoover Candy Group is introducing its biggest and best ever ranges of vacuum cleaners and to support our progress we have a permanent vacancy for a Key Account Manager for our Small Domestic Appliance Division. We are looking for a candidate with a southern location and ideally good links to the motorway network.

The successful candidate will report to the Commercial Director, and will be selling into customers like Robert Dyas, BHS, House of Fraser, Debenhams, Distributors and TV at head office level with buyers and brand managers. This role will initially be focused on account management to maximise on existing relationships, whilst winning and developing new accounts. Ideally utilising existing contacts, the successful candidate will be an outstanding relationship builder, with the ability to sell our full range from entry level to premium product. We need a tenacious closer who is seeking to make a name for themselves through continued sales success.

  • Must have a history of successful sales in some experience within FMCG.
  • Experience of handling some of the following would be preferred; Robert Dyas, BHS, House of Fraser, Debenhams, Distributors and TV/home shopping and also operating in Ireland.
  • Success is either newly opened accounts as planned or successfully increased volume/product listings by negotiation.
  • Candidate must be able to overcome obstacles and be determined to succeed.
  • Excellent people skills and relationship building is essential.
  • Ability to develop and identify new business.
  • Strength in communication and negotiation.
  • Ability to deploy the successful strategy of Hoover SDA

The candidate will mainly have to;

  • Plan and implement the key account strategy to achieve the sales/ marketing objectives agreed by the business.
  • Develop customer strategy and relationships
  • Plan Promotional stock volume
  • Negotiate pricing and product specification/details
  • Deliver against an aggressive growth budget
  • Develop new business in developing sectors and feedback future development opportunities to the business
  • Previous experience, 3 years minimum in a similar Key Account role with the types of customer highlighted above ideally small electrical products
  • Target driven and motivated to smash figures.
  • Determination and a strategic approach to win business at all levels.
  • Ideally experience selling Consumer Electrical products.
  • Excellent organisation skills.
  • Tenacious closer.
  • Strong communication, influencing and interpersonal skills.
  • Good commercial awareness.
  • Track record of managing and developing a product range with customers

In addition to a basic salary of circa £30k depending on experience, 40% bonus potential linked to SDA sales budget, you will also be entitled to a package including 25 days annual holiday and Company bonus scheme, Company Car, Blackberry, laptop

If you feel that you have the energy, enthusiasm and determination to succeed in this role then please send a full CV to:

Matthew Given, UK Group Director, Human Resources, Hoover Candy, Breightmet Industrial Estate, Bury Rd, Bolton, Lancs, BL2 6PU or matthew.given@hoovercandy.com

 

Field Service Engineers

OPPORTUNITIES NATIONWIDE

The basic salary package starts at £19,620, £29,000 OTE for Engineers outside of the London area. If you live within 30 miles (as the bird flies) of Charing Cross in London the basic salary package starts at £27,500 (including London weighting), £30,000 OTE, 33 days paid holiday.

Our Service Engineers enjoy the flexibility of working from home while organising their spare part stock and workload to ensure the efficient repair of Hoover Candy products in our customer's home.

Our product range includes: washing machines, tumble dryers, dishwashers, refrigeration products and vacuum cleaners.

We welcome applications from experienced white goods or brown goods Engineers or alternatively we are interested in hearing from candidates who have experience in logical electro-mechanical fault finding in either an industrial environment or as a Field Engineer. An understanding of basic electrical principals and a grounding in mechanical principals is essential.

If you are self-motivated and have a current driving license, there are substantial rewards to be earned. We supply full residential technical product training, a vehicle (currently a Ford Transit Connect not available for private use), portable laptop, technical support, uniform and a bespoke set of tools.

If you are interested please request an application form on 01204556190 or e-mail your address details to teresa.warburton@hoovercandy.com. Alternatively you can download an application form and send it to Hoover, Human Resources, Breightmet Industrial Estate, Bury Road, Bolton, BL2 6PU.

 

White Goods Technical Support Advisor

BOLTON

The Service Division of the Hoover Candy Group are looking to fill the following permanent position at our Bolton location immediately.

A Technical Support Advisor is required at our National Service & Parts Head Office in Bolton reporting to the Technical Support Manager.

The Technical Service Advisor works in an office environment proving technical advice to Service Engineer's and other departments. This role requires candidates to have a sound technical background and several years Domestic Appliance Service Engineer experience. This role will require a small amount of travel and time spent away from home.

This role also includes the production of technical manuals and bulletins.

The following skills are required;

  • Ability to work on own initiative, and with minimum supervision.
  • Professional telephone manner.
  • Excellent computer skills.
  • Excellent track record of diagnosing faults and repairing domestic appliances first time.

It is anticipated that candidates may not initialy have all the above experience, but a suitible candidate will recieve all training necessary to ‘up skill’ to the role.

If you feel that you have the energy, enthusiasm and determination to succeed in this role then please send a full CV and covering letter outlining the reasons why you are interested and suitable for this role to:

Teresa Warburton, Human Resources Assistant, HR Department, Bolton or alternatively e-mail teresa.warburton@hoovercandy.com

 

Southern Regional Manager - Built-In Appliances

The Hoover Candy Group is introducing its biggest and best ever ranges of built in appliances and to support our progress we have a permanent vacancy for a Southern Regional Manager for our Built in Appliance Team. Location is southern counties with good links to the motorway network.

The successful candidate will report to the Sales Director, and will be selling into the major kitchen manufactures, kitchen specialists and house builders, dealing at head office level with buyers and brand managers; the ideal candidate must understand the key role of wholesale distributors partners in supplying this varied customer base. This role will initially be focused on account management to maximise on existing relationships, whilst winning and developing new accounts. Ideally utilising existing contacts, the successful candidate will be an outstanding relationship builder, with the ability to sell our full range from entry level to premium product. We need a tenacious closer who is seeking to make a name for themselves through continued sales success.

  • Must have a history of successful sales preferably in the appliance built in sector.
  • Experience of handling some of the following would be preferred; wholesale distributors, house builders, kitchens manufacturers, kitchens specialists.
  • Success is either newly opened accounts as planned or successfully increased volume/product listings by negotiation.
  • Candidate must be able to overcome obstacles and be determined to succeed.
  • Excellent people skills and relationship building is essential.
  • Ability to develop and identify new business.
  • Strength in communication and negotiation.
  • Ability to deploy the successful strategy of Hoover Candy built in sector.

The candidate will mainly have to;

  • Plan and implement the key account strategy to achieve the sales/ marketing objectives agreed by the business.
  • Develop customer strategy and relationships
  • Negotiate pricing and product specification/details
  • Deliver against an aggressive growth budget
  • Develop new business in developing sectors and feedback future development opportunities to the business
  • Previous experience 3-5 years minimum in a similar Sales role with the types of customer highlighted. Target driven and motivated to smash figures.
  • Determination and a strategic approach to win business at all levels.
  • Excellent organisation skills.
  • Tenacious closer.
  • Strong communication, influencing and interpersonal skills.
  • Good commercial awareness.

In addition to a basic salary of circa £35k depending on experience, 40% bonus potential linked to the Built in sales budget, you will also be entitled to a package including 25 days annual holiday and Company bonus scheme, Company Car, Blackberry, laptop

If you feel that you have the energy, enthusiasm and determination to succeed in this role then please send a full CV to:

Matthew Given, UK Group Director, Human Resources, Hoover Candy, Breightmet Industrial Estate, Bury Rd, Bolton, Lancs, BL2 6PU or matthew.given@hoovercandy.com