Technical services

Candy service makes available to you a network of directly employed engineers to provide a prompt and effective high quality of service.

Contact us

If you have a question or need support, Candy Customer Service can give you assistance in case of a malfunction or maintenance of your appliance.

After sales service

Is your machine in guarantee or do you have an extended warranty?

03446 923 607

Before calling be sure to have 16-digit serial number that you find on the product and the purchase date.

Need a repair but not covered by a guarantee or a warranty?

03448 470 406

User manuals

Download the appliance instruction manual directly from the site in PDF Format. Select the product line, the name or code of the appliance you are interested in. Do you have a connected appliance? 


Welcome to the Candy world and thank you for choosing one of our appliances.
Register your product online to get important advantages such as:

  • help us recovering your data faster;
  • receive technical updates or alerts on your products;
  • receive offers and additional services.


Candy appliances automatically come with a 12 month call out, parts and labour guarantee. To see terms and general conditions please consult your warranty certificate.

To protect you against unexpected expenses, extend your warranty.


Candy has a wide range of accessories and spare part for your appliance. Contact us to find compatible accessories.

Care and Maintenance

Regular maintenance of your appliances, through the use of professional products, allows to extend the shelf life and effectiveness over time.
CARE+PROTECT offers you a complete range of new products for the maintenance and the care of your home appliances.


Experiencing A Problem With Your Candy Appliance?

The problem may have a simple solution which you can rectify yourself, without needing the assistance of a qualified engineer.



Handy hints and tips for cleaning, stain removal, energy saving, time saving, etc. to help you with your household chores.


Tel: 03446 923 607

Opening hours:

Monday to Friday 8.00 – 17.30
Saturday 9.00 – 16.30
Sunday 10.00 – 16.00